BMC Software
BMC is a large software company headquartered in Houston, Texas. They specialize in BSM (Business Service Management) tools for mainframe and distributed environments. Their BMC Atrium CMDB product acts as a central repository for their other offerings which are categorized by their phase in the system lifecycle:
- Plan
- Request
- Provision
- Monitor
- Govern
The following diagram includes links to documentation on their product offerings
Their BSM products are divided into a number of product lines.
- BladeLogic provides facilities to configure, provision, patch and monitor software images.
- Service Desk supports incident reporting and work orders, service level agreements, workflow and process automation.